FAQ

  • How long will the grooming take?

    Pet grooming is largely dependent on the breed of the animal and the type of service requested, but on average, we should have your pet fully groomed in 1 - 2.5 hours.

  • What type of products do you use?

    We use 100% natural products, free of detergents and safe for your pet. Hypoallergenic, fragrance-free and medicated shampoos and conditioners are available upon request.

  • Will my dog be in a cage?

    Never! Mobile pet grooming allows us to be so focused on your pet that they will be able to walk freely in the van to get comfortable. We hand bathe and dry your pets with loving care and will never leave your pets unattended.

  • What is your cancellation policy?

    We understand that schedules sometimes change and cancellation need to happen. If you must cancel, we ask that you give us a 48-hour notice in order to waive the full appointment fee. In the event of bad weather, family emergency, or any other uncontrollable circumstances, Disco Dogs has the discretion to waive the fee within the 48-hour period. In the event of a no-show, (15 minute grace period) we may charge up to 50% of your scheduled grooms cost.

  • Why is mobile grooming more costly than traditional grooming salons?

    Mobile grooming involves experienced professionals who provide personalized attention, gentle techniques, and loving care with quality products. We can only work on one dog at a time and service a limited number of dogs each day. Mobile grooming is not a high-volume business, but rather it is a premium service designed to reduce anxiety and stress of grooming on your dog and to be a convenience and time-saver for you.

  • Where do your vans get their water and power from?

    Our vans are fully self-contained and require no water or power from your home. We use a generator while drying and the inverter battery system powers the rest! Our van is equipped with ac/heat to keep your pets as comfortable as possible. Please keep in mind when booking that we need ample amount of parking space (around 1.5 cars length) along with a flat driveway or street.